Privacy Policy

1. Introduction

MERCHON ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our merchant services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, tax identification numbers)
• Financial information (bank account details, credit card information)
• Transaction data processed through our services
• Communications you send to us

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information including your IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations
• Payment processors and financial institutions
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, firewalls, and secure server infrastructure. We are PCI DSS Level 1 compliant, the highest level of security certification available.

6. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• privacy@merchon.com
• +1 (800) 555-0199
• 123 Business Ave, Suite 500, New York, NY 10001